Features

Bronze

For companies with system administrators on staff

Silver

For companies with system administrators on staff

Gold

For companies with system administrators on staff

Platinum

For companies with system administrators on staff

Monitoring for all devices including servers

  • Dashboard-Level overviewFeatures a "network management dashboard" with a summary display of key performance indicators (KPI). It is fully customizable by adding and removing monitoring gadgets.
  • Traffic-AnalysisNetwork Traffic Analysis provides unparalleled visibility into traffic network patterns and usage to determine how traffic impacts the overall health of the network.
  • Advanced AlertingRBTG Vital IT Studio automatically notifies you via email or mobile text when network performance degrades, allowing you to fix problems before any impact on user and customer experience.
  • SNMP Trap ManagerDevices can be configured to pro-actively send out trap messages via SNMP when there is an issue. This ensures that alerts can be triggered more quickly in Vital IT Studio, avoiding problems before they impact the network.
  • Website Surfing AnalysisAllows users clear visibility into the browsing habits of employees.
  • ReportingGenerate reports for all collected network data. Any report can instantly be printed, emailed, and saved. You can drill down into specific time periods or events or change chart type with a single click.

Preventative maintenance for your network systems

  • Network map/diagrams and inventory of your network
  • Password management
  • Life-cycle evaluation of hardware
  • Clean internal and external of workstations/servers – once/quarter, change fans as required.
  • Disk Management-hard disk drive usage and free space, disk defragmentation
  • Patch management
  • Quarterly IT network assessment
  • Update/report on chronic or acute issues within the network
  • Red Barn enabled remote access – ability to fix problems without the requirement of a service call.

Network Health Reports

Starting with a network performance summary, Vital IT reporting tools allow you to integrate, report, and display content for a large number of devices so that you, the end-user can view displayed data, trend graphs, and time-elapsed snapshots of your network, computer performance, and availability.

Help-Desk Support

Utilizing Red Barn’s enabled remote access and other tools within our software suite our expertly trained staff remotely diagnose and correct a large range of problems. Remote fixes are faster for the client and minimize loss productivity.

  On-site response & repair of servers and workstations

Client assurance

Unique offering without specific time restraints. Vital IT is committed to maintaining the core functionality of all computer hardware via remote on on-site calls as needed.

Platinum Productivity Uptime Tools

  • Spare hardwareFor our comprehensive service clients we offer use of a standard desktop or laptop machine to handle essential business functions while your system is being repaired.
  • Emergency After-Hours SupportIf a critical component fails, Red Barn makes itself available to your staff to talk you through or remote address issues immediately, so you can continue to operate, no matter what the time of day. On-site service also available.
  • Traffic AnalysisWhat specific traffic is clogging your customer’s network? Is it the Exchange Server? Is someone streaming YouTube videos or music from iTunes? Red Barn Vital IT is the best monitoring platform to provide this level of granularity.
  • Website Surfing AnalysisDoes your customer’s management team know the websites their employees are surfing? How productive are their employees? Red Barn Technology gives you the power to utilize our software to better understand what is happening within your organization’s four walls.
  • CIO – Chief Information Officer on DemandWhether it be Security, Data Protection, Disaster Recovery, Anti – Virus, Asset Management, or your IT Infrastructure -  whatever your concern or specific need is, Red Barn Technology is at your service. We can sit down, consult, evaluate, and propose solutions to best operate and handle each element of your IT Infrastructure.